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Public Awareness Program

Keeping each other safe.

When it comes to pipeline safety, we are dedicated to cultivating strong relationships in local communities and sharing information with our neighbors about potential pipeline risks. This information is periodically distributed to nearby property owners, residents, tenants, and leaseholders, in addition to local first responders and emergency management officials.

 

For more information or to ask any questions, please contact us at PipelineAwareness@plains.com.

Right-of-way watch

In more remote areas of operations, safety can often be a shared responsibility. We welcome reports from neighbors like you to help us identify potential damage or unsafe behavior, like the activities below, near our pipelines.

 

  • Unauthorized excavation, excavating equipment, or digging on our ROW
  • Hazardous conditions, including unauthorized structures, uncovered pipe, sink holes, small fires, or trash burning
  • Suspicious or threatening activity, including theft of equipment, manipulation of pipeline equipment by non-pipeline personnel, or individuals taking pictures or video of pipeline installations
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How to report an observation.

  • Call the Plains Emergency Number 1-800-708-5071 (U.S.) or 1-866-875-2554 (Canada)
  • Provide your name, location, and contact information
  • Detail the situation and location of the potentially hazardous or threatening activity observed
  • Plains will dispatch a representative to the area to investigate

 

If you see and report a situation on our ROW that could potentially affect the safe operation of our pipelines, you could be eligible for a financial reward.

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Emergency Resources

To report an incident or emergency at a Plains facility or along our pipeline corridor, please call the appropriate number below.